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DTiQ Poland is an information technology powerhouse creating solutions for restaurant, retail and convenience-store enterprises worldwide.

About the project

The company DTiQ POLAND Sp. z o. o. obtained financial support from the European Regional Development Fund, Intelligent Development Operational Program for 2014-2020, sub-measure 1.1.1 “Industrial research and development work implemented by enterprises” for the implementation of the project POIR.01.01.01-00-1141 / 19 “Development of intelligent loss prevention system and monitoring the quality of the quick service restaurants chain. “

The goal of the project is to design and create a comprehensive IT tool that will allow to prevent losses and monitor the quality of service in quick service restaurants (QSR, “Fast Food”). The system, thanks to the use of machine learning methods and convolutional neural networks, will allow the simultaneous processing of transactional data and video image to automatically create indicators relevant for the management process of this type of restaurant.

The system will allow to continuously monitor and analyze indicators (among others):

  • speed of service
  • customer counting
  • cleanliness of tables
  • cash drawer security
  • safety / potency evacuation / rear doors
  • counting the number of cars in the parking lot / queue for “drive through”
  • compliance of employee behavior with company policy (appropriate clothing, use of a smartphone).

The result of the project will be an innovation product on a global scale in the form of a new service of ongoing and automated monitoring of quality indicators without the participation of auditors, including notification of exceedances of standard indicators and irregularities in the service process.

Total value of the project: 9 492 070,13 PLN

Co-financing of project from the European Regional Development Fund: 5 680 817,68 PLN.

Oddział w Polsce

DTiQ Poland Sp.zo.o

ul. Dworcowa 25
44-100 Gliwice, Polska

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